How to remove Arch ransomware

What is Arch ransomware

Arch ransomware is a common virus that encrypts user files (archives, audio, video, multimedia) in order to demand a ransom for decryption later. Like similar viruses (see Duk, Eofyd), this virus encrypts files using a special infection algorithm that completely blocks files and adds the extension “.arch” to files so that the file cannot be opened.

Arch ransomware enters the device as spamming, and as an update for programs that are on your system. Once infected, Arch creates and displays a note:

::: Greetings :::
Little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the “arch” extension. The file structure was not damaged, we did everything possible so that this could not happen.

.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.

.3.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities – nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc… not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.

.4.
Q: How to contact with you?
A: You can write us to our mailbox: bobwhite@msgsafe.io or bobwhite@cock.li

.5.
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.

.6.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service – for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice – time is much more valuable than money.

:::BEWARE:::
DON’T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions – please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.

Scammers claim that it is possible to return the files after purchasing the necessary tools from developers of the virus. We advise you to read our virus removal instructions because there is no guarantee that scammers will actually send you decryption tools.

Arch Removal Guide

Remember that you need to remove Arch Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

Download Arch Removal Tool.
Remove Arch from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
Restore .Arch files
How to protect PC from future infections.

How to remove Arch ransomware automatically:

I want to remove it

Norton is a powerful antivirus that protects you against malware, spyware, ransomware and other types of Internet threats. Norton is available for Windows, macOS, iOS and Android devices. We recommend you to try it.

If you’re Mac user – use this.

Manual Arch Removal Guide

Here are step-by-step instructions to remove Arch from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Arch . First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Arch from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Arch .dll
_readme.txt
readme.txt

Windows 7/Vista:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Arch by using Removal Tool;
Delete found files;

Windows 8/8.1:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Arch by using Removal Tool;
Delete found files;

Windows 10:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Arch by using Removal Tool;
Delete found files;

Windows XP:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Arch by using Removal Tool;
Delete found files;

Mac OS:

Restart the computer;
Press and Hold Shift button, before system will be loaded;
Release Shift button, when Apple logo appears;
Find programs or files potentially related to Arch by using Removal Tool;
Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

Download and install Stellar Data Recovery
Choose drives and folders with your data, then press Scan.
Select all the files in a folder, then click on Restore button.
Manage export location. That’s it!

Download Stellar Data Recovery

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

Run the Recuva;
Follow instructions and wait until scan process ends;
Find needed files, Arch them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes