How to remove Eye ransomware


What is Eye ransomware

Eye is called ransomware because it infects the files of innocent users, and then ask for a ransom of several hundred dollars for their decryption. This virus adds the extension .eye to all locked files (photos, audio, video, working documents, archives, etc.) to indicate that these documents are not available to use. Eye ransomware belongs to the Dharma family.

remove eye ransomware

The ransomware process is carried out using the FILES ENCRYPTED.txt file, which contains a note from virus developers:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail eye@onionmail.org
Write this ID in the title of your message –
In case of no answer in 24 hours write us to theese e-mails:1337@onionmail.org
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
hxxps://localbitcoins.com/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Developers ask victims to write to eye@onionmail.org or 1337@onionmail.org to discuss payment details. We are in a hurry to isolate you from the fraudulent ploy, because such malware can infect a device, but cannot return it to its previous state. To decrypt files, you need to remove Eye ransomware.
There are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Eye ransomware manually without a specialist’s help.
If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

Eye Removal Guide

Warning alert
Remember that you need to remove Eye Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

  1. Download Eye Removal Tool.
  2. Remove Eye from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. Restore Eye files
  4. How to protect PC from future infections.

How to remove Eye ransomware automatically:

Get Malwarebytes

Malwarebytes antivirus may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

If you’re Mac user – use this.

Manual Eye Removal Guide

Here are step-by-step instructions to remove Eye from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Eye . First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Eye from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Eye .dll
_readme.txt
readme.txt

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Eye by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Eye by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Eye by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Eye by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple logo appears;
  4. Find programs or files potentially related to Eye by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!
Download Stellar Data Recovery

 

Aiseesoft Data Recovery

Download Aiseesoft Data Recovery Aiseesoft Data Recovery recovers deleted files (like photos, documents, emails, audio, video), and also recovers from a computer, hard drive, flash drive, memory card, digital cameras. Recover from accidental deletion, formatted partition, hard drive problem, RAW hard drive, computer crash

We hope this guide was helpful to you. Feel free to leave a comment and tell us what recovery software was (or wasn’t) effective in your case.

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Get Malwarebytes

Malwarebytes is a reliable antivirus application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.

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