How to remove Jormungand Ransomware

What is Jormungand Ransomware

This ransomware was created by computer crooks to encrypt user`s important files found on the device. Jormungand secretly, without declaring war, penetrates computer and starts encoding files using the AES-128 algorithm (CBC mode) + RSA-1024. After infection with this algorithm, files will changed usual extension to .glock . Files with this extension cannot be opened. Ransomware attacks files that user uses most often. These are most often MS Office documents, OpenOffice, PDF, text files, databases, photos, music, video, image files, archives. Deletes shadow copies of files, terminates following processes:

msaccess.exe sqlagent.exe mspub.exe ocssd.exe tbirdconfig.exe sqlbrowser.exe mydesktopqos.exe dbsnmp.exe thebat64.exe thunderdird.exe sqbcoreservice.exe encsvc.exe winword.exe dbeng50.exe ocomm.exe ocautoupds.exe visio.exe firefoxconfig.exe sqlservr.exe infopath.exe thebat.exe excel.exe outlook.exe mysqld.exe notepad.exe sqlserver.exe powerpnt.exe msftesql.exe xfsssvccon.exe onenote.exe notepad++.exe synctime.exe agntsvc.exe sqlwriter.exe mysql-nt.exe wordpad.exe isqlplussvc.exe mydesktopservice.exe oracle.exe steam.exe mysql-opt.exe

When all files are encrypted, virus sends the READ-ME-NOW.txt file to device with a note from virus developers:

Attention! infortrend!!!!!!!
———————————
What happened?
We are Jormungand ransomware
Your project source code and customer information. Important information has been downloaded. If you do not redeem it as soon as possible, it will be exposed and you will be responsible for the consequences.
———————————
How to get my files back?
———————————
The only way to recover the file is to contact us to buy the private key.
Please contact us with your Unique Identifiler Key
———————————
What about guarantees?
———————————
We understand your stress and worry.
So you have a FREE opportunity to test a service
by instantly decrypting for free three files on
your computer!
———————————
Our email address: DYAQrvHmy@protonmail.com
—————–
Your Unique Identifiler Key: F+uF3xzMWQ***

Judging by the language of the note, Jormungand was targeted at English-speaking users, however, requests for help came from victims from other countries. Victims also complained that when the full payment of the amount requested by fraudsters to decrypt the files, the previous type of files did not return. This means that developers cheat victims in order to get money illegally!

To get files back, remove Jormungand.

There are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Jormungand ransomware manually without a specialist’s help.
If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

Jormungand Removal Guide

Remember that you need to remove Jormungand Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

Download Jormungand Removal Tool.
Remove Jormungand from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
Restore Jormungand files
How to protect PC from future infections.

How to remove Jormungand ransomware automatically:

I want to remove it

Norton is a powerful antivirus that protects you against malware, spyware, ransomware and other types of Internet threats. Norton is available for Windows, macOS, iOS and Android devices. We recommend you to try it.

If you’re Mac user – use this.

Manual Jormungand Removal Guide

Here are step-by-step instructions to remove Jormungand from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Jormungand . First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Jormungand from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Jormungand .dll
_readme.txt
readme.txt

Windows 7/Vista:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Jormungand by using Removal Tool;
Delete found files;

Windows 8/8.1:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Jormungand by using Removal Tool;
Delete found files;

Windows 10:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Jormungand by using Removal Tool;
Delete found files;

Windows XP:

Restart the computer;
Press Settings button;
Choose Safe Mode;
Find programs or files potentially related to Jormungand by using Removal Tool;
Delete found files;

Mac OS:

Restart the computer;
Press and Hold Shift button, before system will be loaded;
Release Shift button, when Apple logo appears;
Find programs or files potentially related to Jormungand by using Removal Tool;
Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

Download and install Stellar Data Recovery
Choose drives and folders with your data, then press Scan.
Select all the files in a folder, then click on Restore button.
Manage export location. That’s it!

Download Stellar Data Recovery

Aiseesoft Data Recovery

Download Aiseesoft Data Recovery Aiseesoft Data Recovery recovers deleted files (like photos, documents, emails, audio, video), and also recovers from a computer, hard drive, flash drive, memory card, digital cameras. Recover from accidental deletion, formatted partition, hard drive problem, RAW hard drive, computer crash

We hope this guide was helpful to you. Feel free to leave a comment and tell us what recovery software was (or wasn’t) effective in your case.

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes