How to remove Prometey Ransomware and decrypt your files

What is Prometey Ransomware

Prometey Ransomware is cryptovirus, or in other words, ransomware that penetrates a computer without the consent of the user. If you find that you cannot open your files, rename them, and so on, then most likely you have been attacked by such malware. Prometey comes to the PC and encrypts user data of various formats, for example, photos, videos, archives, multimedia and much more. Of course, none of the users is ready to lose such files, and this is the main goal of the attackers – to catch you by surprise.

Unlike many other cryptoviruses, Prometey Ransomware does not change the file extension for anything specific, the extension may be random. Anyway, after encryption you cannot use files, nor can you restore them, as the virus deletes shadow copies of files and system restore points. Moreover, any changes can make the situation worse. Prometey creates a special text file xxxxxxx-help.txt that contains information about encryption and decryption methods. Below we have posted an image of this note:

ATTENTION!

Don’t worry my friend, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-oEUEuysYiZ
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:
stoneland@firemail.cc

Reserve e-mail address to contact us:
gorentos@bitmessage.ch

Support Telegram account:
@datarestore

Your personal ID:

Fraudsters did not indicate the exact price of the ransom, but only posted a brief instruction on the payment, namely, recommendations for downloading the Tor browser and further buying the cryptocurrency. By the way, the cryptocurrency was not chosen by chance, because this is how attackers manage to hide from justice since such transactions are almost impossible to track. Be that as it may, we do not recommend you pay, as no one can guarantee you that the files will ultimately be decrypted. We recommend that you use our guides to remove Prometey Ransomware. After all, cryptovirus is dangerous as long as it is on your computer. Check out our recommendations below.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Prometey ransomware manually without a specialist’s help.

Prometey Removal Guide

Remember that you need to remove Prometey Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

1. Download Prometey Removal Tool.
2. Remove Prometey from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. Restore .Prometey files
4. How to protect PC from future infections.

How to remove Prometey ransomware automatically:

Download Removal Tool

Thor Home may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

Alternative solution – Malwarebytes
This program will find malicious files, hijackers, adware, potentially unwanted programs and will neutralize it. Also, Norton will help you clean your system properly.
If you’re Mac user – use this.

Manual Prometey Removal Guide

Here are step-by-step instructions to remove Prometey from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Prometey. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Prometey from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Prometey.dll
_readme.txt
readme.txt

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Prometey by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Prometey by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Prometey by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Prometey by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to Prometey by using Removal Tool;
5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

 

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Removal Tool

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.