How to remove Relock Ransomware and decrypt your files

What is Relock Ransomware

Relock is a ransomware that encrypts user data using the XOR algorithm. It can encrypt the most significant and valuable user files, such as photos, videos, audio, archives and much more. Looking ahead, we note that below you will find detailed instructions to remove Relock Ransomware and decrypt your files. At the moment, there is no exact data about which family this virus genealogically belongs to.

Among other things, it is worth noting that Relock Ransomware gives the files a new extension, which can vary, but always consist of a set of numbers, for example, .47536. Also, Relock Ransomware creates a note file containing information about encryption and ransom methods (this can be either FIX_Instructions.txt or FIX_Instructions.hta). Here is how it looks.

FIX_Instructions.txt

########################|–++++++++++++++–|########################
# | R E L O C K | #
########################|–++++++++++++++–|########################
[$$ Why i can’t open any file? $$]
Your files have been encrypted with symmetric encryption algorithm: Rabbit
and two assymetric encryption algorithms: secp256k1, NTRU
secp256k1:
https://en.wikipedia.org/wiki/Elliptic_Curve_Digital_Signature_Algorithm
Rabbit: https://en.wikipedia.org/wiki/Rabbit_(cipher)
NTRU: https://en.wikipedia.org/wiki/NTRUEncrypt
You can’t restore your files yourself without secp256k1 Diffie Hellman’s secret,
you can see encrypted version of this secret below, only we can decrypt this
string because only we have private NTRU key.
If you want to restore your files
you must pay some funds.
[$$ What’s guarantees? $$]
We don’t interested in scam. If you pay we will send you
software that unlock your files.
Also we can decrypt one file for test (file size must be < 1024KB). [$$ How can i contact with you? $$] you must write here ( mr.yoba@aol.com ) and send string that you can see below. WARNING! 1) Someone else's decryption software can't help you, it will break your data. 2) Don't try to fix files yourself or use another software, it will break your data. Diffie Hellman's secret (encrypted version): -----BEGIN RELOCK KEY----- { 25, 20, 0, 32, 35, 118, 68, 51, 22, 78, 8, 45, 41, 19, *** }; { 35, 34, 108, 22, 57, 26, 83, 39, 111, 38, 82, 116, 53, *** }; { 68, 88, 95, 80, 120, 75, 107, 106, 56, 17, 7, 58, 32, *** }; ------END RELOCK KEY----- ########################################################################

FIX_Instructions.hta

RELOCK RANSOMWARE
Instructions
Why i can’t open any file?
Your files have been encrypted with symmetric encryption algorithm: Rabbit
and two assymetric encryption algorithms: secp256k1, NTRU
secp256k1: https://en.wikipedia.org/wiki/Elliptic_Curve_Digital_Signature_Algorithm
Rabbit: https://en.wikipedia.org/wiki/Rabbit_(cipher)
NTRU: https://en.wikipedia.org/wiki/NTRUEncrypt
You can’t restore your files yourself without secp256k1 Diffie Hellman’s secret,
you can see encrypted version of this secret below, only we can decrypt this
string because only we have private NTRU key.
If you want to restore your files
you must pay some funds.
What’s guarantees?
We don’t interested in scam. If you pay we will send you
software that unlock your files.
Also we can decrypt one file for test (file size must be < 1024KB). How can i contact with you? you must write here ( mr.yoba@aol.com ) and send string that you can see below. WARNING! 1) Someone else's decryption software can't help you, it will break your data. 2) Don't try to fix files yourself or use another software, it will break your data. Diffie Hellman's secret (encrypted version): -----BEGIN RELOCK KEY----- { 25, 20, 0, 32, 35, 118, 68, 51, 22, 78, 8, 45, *** }; { 35, 34, 108, 22, 57, 26, 83, 39, 111, 38, 82, *** }; { 68, 88, 95, 80, 120, 75, 107, 106, 56, 17, 7, *** }; ------END RELOCK KEY----- #####################################################################

The note indicates that cryptovirus encrypts data using secp256k1, NTRU, secp256k1, but this is not entirely true. The note also contains the contact information of the attackers to contact them. The exact amount of the ransom is not indicated, however, it can reach several thousand dollars. We do not recommend you pay, it is better to use our recommendations to remove Relock Ransomware and decrypt your files.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Relock ransomware manually without a specialist’s help.

Relock Removal Guide

Remember that you need to remove Relock Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally fubar. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

1. Download Relock Removal Tool.
2. Remove Relock from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. Restore .Relock files
4. How to protect PC from future infections.

How to remove Relock ransomware automatically:

Download Removal Tool

Thor Home may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

Alternative solution – Malwarebytes
This program will find malicious files, hijackers, adware, potentially unwanted programs and will neutralize it. Also, Norton will help you clean your system properly.
If you’re Mac user – use this.

Manual Relock Removal Guide

Here are step-by-step instructions to remove Relock from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Relock. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Relock from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Relock.dll
_readme.txt
readme.txt

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Relock by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Relock by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Relock by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Relock by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to Relock by using Removal Tool;
5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

 

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Removal Tool

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.