How to remove Acute Ransomware and decrypt .acute files

What is Acute Ransomware

Acute is a crypto-virus, that pose threat for any kind of data, as it may put a strong encryption on victim’s files. Encrypted data can not be opened or accessed in any possible way, unless the ransom fee is paid. Cyber criminals are blackmailing their victims because personal files are usually of a great value to any user. In most cases cyber criminals achieve success and get paid, but we should warn you, that nobody can guarantee the decryption of your data after the payment. Use this guide to remove Acute Ransomware and decrypt .acute files.

This ransomware is originated from largely spreading Phobos ransomware. The virus works like any other virus of this type. Acute is trying to find way in a victim’s computer. In order to make a successful infiltration it will use fake updaters and installers or trojans in attachments of spam emails. Then the virus will start encoding procedure with AES encryption algorithms. Acute ransomware adds .Acute extension to the name of all the encrypted files. Once all the data is encrypted, the ransomware will drop info.txt file and display Phobos ransom window – info.hta. Here is Acute ransom note:

!!! All of your files are encrypted !!!
To decrypt them send e-mail to this address: lockhelp@qq.com.
If there is no response from our mail, you can install the Jabber client and write to us in support of lockhelp@xmpp.jp

There are two solutions of this problem. First is to use special Removal Tool. Removal Tools delete all instances of malware by few clicks and help user to save time. Or you can use Manual Removal Guide, but you should know that it might be very difficult to remove Acute ransomware manually without specialist’s help.

Acute Removal Guide

1. Download Acute Removal Tool.
2. Remove Acute from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. How to restore files
4. How to protect PC from future infections.

How to remove Acute ransomware automatically:

Download Norton Security Thor Home may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

Manual Acute Removal Guide

Here is step-by-step instructions to remove Acute from Windows and Mac computers. Follow this steps carefully and remove files and folders belonging to Acute. First of all, you need to run system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Acute from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

Phobos.hta
Encrypted.txt
tlalipidas1978@aol.com.exe
phobos.exe

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Acute by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Acute by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Acute by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Acute by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to Acute by using Removal Tool;
5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Norton Security

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.