How to remove Croc Ransomware and decrypt .croc files

What is Croc ransomware

Croc ransomware is a dangerous encipher-threat, that may put a strong encryption on a victim’s personal data, like documents, photos, videos, emails and so on. Croc ransomware will use any possible way to infiltrate victim’s PC. Shady updaters, fake downloads, spam emails attachments, vulnerable RDP configuration – all these methods may be used as a loophole to infect any system. Once Croc virus is in, it will encipher the data and ask for money – ransom. This is the reason why this type of viruses are called ‘ransomware’. Use our guide in order to remove Croc ransomware and decrypt .croc files.

The way this ransomware works is quite simple – first of all, Croc breaks through your system, then starts encrypting procedure with AES encryption algorithm. Croc ransomware will add .croc extension to the name of all the encrypted files. For example, work.doc file turns into work.doc.croc file. Once all the data is encrypted, the ransomware will drop HELP_BY_CROC file. You may find demands of cyber criminals in it, here is the ransom note:

Hello,

all your files have been encrypted.

>>> Your personal ID: –

If you want to recovery your files, send us e-mail with your personal ID and 3 test files (non archived,
total size of files must be less than 10Mb).

>>> Contacts:

croc@airmail.cc
cr0c@mail.ee

If your mail server doesn’t send e-mail to our contacts, we recommended you to create
an e-mail on Protonmail.com (https://protonmail.com).

>>> ATTENTION!
* Do not rename encrypted files.
* Do not try to decrypt your data using third party software, it may cause permanent data loss.
* Decryption of your files with the help of third parties may cause increased price
(they add their fee to our) or you can become a victim of a scam.

There are two solutions of this problem. First is to use special Removal Tool. Removal Tools delete all instances of malware by few clicks and help user to save time. Or you can use Manual Removal Guide, but you should know that it might be very difficult to remove Croc ransomware manually without specialist’s help.

Croc Removal Guide

1. Download Croc Removal Tool.
2. Remove Croc from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. How to restore files
4. How to protect PC from future infections.

How to remove Croc ransomware automatically:

Download Norton Security This removal tool can help you to get rid of this nasty virus and clean up your system. In case you need a proper and reliable solution, we recommend you to download and try it. This anti-ransomware removal tool is able to detect and remove Croc ransomware from your system.

Manual Croc Removal Guide

Here is step-by-step instructions to remove Croc from Windows and Mac computers. Follow this steps carefully and remove files and folders belonging to Croc. First of all, you need to run system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Croc from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

HELP_BY_CROC
Croc.exe
Reload.exe
system_.bat

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Croc by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Croc by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Croc by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Croc by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to Croc by using Removal Tool;
5. Delete found files;

How to restore encrypted files

If you can’t decrypt your files or just don’t want to use those instructions, you can try to restore your files with special tools. You may find these tools below in this section.

Restore data with Stellar Data Recovery

This program can restore the encrypted files, it is easy to use and very helpful.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Norton Security

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.