How to remove Hermes ransomware and decrypt .hermes files

What is Hermes ransomware

Hermes ransomware is a dangerous encipher-threat, that may put a strong encryption on a victim’s personal data, like documents, photos, videos, emails and so on. Hermes ransomware will use any possible way to infiltrate victim’s PC. Shady updaters, fake downloads, spam emails attachments, vulnerable RDP configuration – all these methods may be used as a loophole to infect any system. Once Hermes virus is in, it will encipher the data and ask for money – ransom. This is the reason why this type of viruses are called ‘ransomware’. Use our guide in order to remove Hermes ransomware and decrypt .hermes files.

The way this ransomware works is quite simple – first of all, Hermes breaks through your system, then starts encrypting procedure with AES-256 + RSA-2048 encryption algorithm. Hermes ransomware will add .hermes extension to the name of all the encrypted files. For example, work.doc file turns into work.doc.hermes file. Once all the data is encrypted, the ransomware will drop DECRYPT_INFO.txt and DECRYPT_INFORMATION.html files on your desktop. You may find demands of cyber criminals in it, here is the ransom note:

HERMES RANSOMWARE
All your important files are encrypted
Your files has been encrypted using RSA2048 algorithm with unique public-key stored on your PC.
There is only one way to get your files back: contact with us, pay, and get decryptor software.
You have “UNIQUE_ID_DO_NOT_REMOVE” file on your desktop also it duplicated in some folders, its your unique idkey, attach it to letter when contact with us. Also you can decrypt 3 files for test.
We accept Bitcoin, you can find exchangers on xxxxs://www.bitcoin.com/buy-bitcoin and others.
Contact information:
primary email: BM-2cXfK4B5W9nvci7dYxUhuHYZSmJZ9zibwH@bitmessage.ch
reserve email: x2486@india.com

There are two solutions of this problem. First is to use special Removal Tool. Removal Tools delete all instances of malware by few clicks and help user to save time. Or you can use Manual Removal Guide, but you should know that it might be very difficult to remove Hermes ransomware manually without specialist’s help.

Hermes Removal Guide

1. Download Hermes Removal Tool.
2. Remove Hermes from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. How to restore files
4. How to protect PC from future infections.

How to remove Hermes ransomware automatically:

Download Norton Security This removal tool can help you to get rid of this nasty virus and clean up your system. In case you need a proper and reliable solution, we recommend you to download and try it. This anti-ransomware removal tool is able to detect and remove Hermes ransomware from your system.

Manual Hermes Removal Guide

Here is step-by-step instructions to remove Hermes from Windows and Mac computers. Follow this steps carefully and remove files and folders belonging to Hermes. First of all, you need to run system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Hermes from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

DECRYPT_INFO.txt
DECRYPT_INFORMATION.html
UNIQUE_ID_DO_NOT_REMOVE
hermes.exe
Reload.exe
system_.bat
shade.bat
shade.vbs

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Hermes by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Hermes by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Hermes by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to Hermes by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to Hermes by using Removal Tool;
5. Delete found files;

How to restore encrypted files

If you can’t decrypt your files or just don’t want to use those instructions, you can try to restore your files with special tools. You may find these tools below in this section.

Restore data with Stellar Data Recovery

This program can restore the encrypted files, it is easy to use and very helpful.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Norton Security

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.