How to remove Hello Ransomware and decrypt .hello files

What is Hello Ransomware

Hello (alt. name is WickrMe) Ransomware is another threat classified as ransomware. This crypto-virus penetrates the user’s computer without his consent, then encrypts data, usually photos, videos, archives, and other multimedia. After the changes are made, the data becomes unusable for further use. Moreover, in some cases, Hello Ransomware removes shadow copies of files and system restore points.

remove Hello ransomware

In early January 2021, the first reports of the activity of this cryptovirus appeared. In just a few weeks, the threat spread throughout the world, including Latin America, Asia, and North America. In addition to encryption, Hello Ransomware changes the file extension to end with .hello, after which this extension cannot be canceled or changed. Also, the virus creates Readme!!!.txt text file that contains information on decryption methods.

decrypt .hello files

Oops, some files in your computer are encrypted! If you want to decrypt these files, you need to contact me and pay some fees. Then, I will give the decryption key and software.
File Name Extension:
.hello
Contact Emails:
CandieTodd@tutanota.com
KevinDeloach@protonmail.com
Contact WickrMe Usernames:
candietodd
kevindeloach
Warning, please send mail to all mailboxes at the same time. If the email does not reply within 48 hours, please use WickrMe to contact me.
If you contact a security or data company and cause my account is blocked, you will never be able to decrypt these files.
Encrypted UUID: c4969e38-0fb2-47ab-b3f4-7cfa4ebed***

Scammers demand a ransom of several hundred dollars to decrypt files. It is worth considering that the ransom must be paid in cryptocurrency, namely in bitcoins. Also, the attackers indicated the addresses with which they can be contacted. Be that as it may, we strongly recommend that you follow our recommendations to remove Hello Ransomware and decrypt .hello files.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Hello ransomware manually without a specialist’s help.

If for any reason you need to Recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

Hello Removal Guide

Warning alert
Remember that you need to remove Hello Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start Recovering your files. Removal must be performed according to the following steps:

  1. Download Hello Removal Tool.
  2. Remove Hello from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. Restore .Hello files
  4. How to protect PC from future infections.

How to remove Hello ransomware automatically:

I want to remove it

SpyHunter malware removal tool may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

If you’re Mac user – use this.

Manual Hello ransomware Removal Guide

Here are step-by-step instructions to remove Hello from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Hello. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Hello from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

no data at the moment

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Hello by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Hello by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Hello by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Hello by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple Recoo appears;
  4. Find programs or files potentially related to Hello by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data Recovery software in this article – Recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!
Download Stellar Data Recovery

Restore encrypted files using Recuva

There is an alternative program, that may help you to Recover files – Recuva.

  1. Run the Recuva;
  2. Follow instructions and wait until scan process ends;
  3. Find needed files, select them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Malwarebytes
I want to remove it

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent infection from the start. The program is designed to be user-friendly and multi-functional.

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