How to remove .help ransomware

What is Help Ransomware

Like many analogs of this computer ransomware, Help ransomware encrypts user data, making it unusable. Files that are encrypted have the extension “.help” .

remove help ransomware.

After the encryption process ends, virus creates a file “readme-warning.txt” and displays it on the screen. The file contains a note

::: Greetings :::

Little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the “help” extension. The file structure was not damaged, we did everything possible so that this could not happen.

.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.

.3.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities – nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc… not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.

.4.
Q: How to contact with you?
A: You can write us to our mailbox: tuzadiea@msgsafe.io or gudixaxa@yahooweb.co

.5.
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.

.6.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service – for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice – time is much more valuable than money.

:::BEWARE:::
DON’T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions – please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.

Scammers create this note to inform victims of the encryption and demand a ransom.
Don’t give money to scammers! Help ransomware needs to be removed. This is the only way to keep your device out of trouble.
There are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove help ransomware manually without a specialist’s help.

If for any reason you need to Recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

help ransomware Removal Guide

Warning alert
Remember that you need to remove help ransomware Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start Recovering your files. Removal must be performed according to the following steps:

  1. Download help ransomware Removal Tool.
  2. Remove help ransomware from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. Restore .help ransomware files
  4. How to protect PC from future infections.

How to remove help ransomware automatically:

Download Stellar Data Recovery

Malwarebytes antivirus may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

If you’re Mac user – use this.

Manual help ransomware Removal Guide

Here are step-by-step instructions to remove help ransomware from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to help ransomware. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall help ransomware from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

no data at the moment

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to help ransomware by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to help ransomware by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to help ransomware by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to help ransomware by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple Recoo appears;
  4. Find programs or files potentially related to help ransomware by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data Recovery software in this article – Recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!
Get Malwarebytes

Restore encrypted files using Recuva

There is an alternative program, that may help you to Recover files – Recuva.

  1. Run the Recuva;
  2. Follow instructions and wait until scan process ends;
  3. Find needed files, select them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Malwarebytes
Download Stellar Data Recovery

Malwarebytes is a reliable antivirus application, that is able to protect your PC and prevent infection from the start. The program is designed to be user-friendly and multi-functional.

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