How to remove Promoz Ransomware and decrypt .promoz files

What is Promoz ransomware

Promoz ransomware is a new crypto-virus, that was spotted in the beginning of March, 2019. Promoz ransomware is yet another version of big and spreading ransomware family STOP. It will encrypt victim’s files and the files must be decrypted to be accessed. Here is an encipher workflow: first, it read the original data; then the virus removes it; then creates the encoded files, adding extension .promoz; finally the ransomware writes the encoded files. If you got your PC infected with this virus, use this guide to remove Promoz ransomware and decrypt .promoz files.

remove Promoz ransomware

Promoz ransomware will use advanced technique of infiltration to crawl into victim’s PC: exploits, botnets, fake updaters and downloaders, trojans, spam emails malicious attachments. When the process of infiltration is over, it will immediately take over your system and start the encryption procedure. Promoz ransomware uses .promoz extension to mark the encoded files. Then it will drop ransom note to dictate the terms of decryption. Ransom notes are _readme.txt and readme.txt. The content of ransom notes:

remove Promoz ransomware

ATTENTION!
Don’t worry my friend, you can return all your files!
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The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
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Discount 50% available if you contact us first 72 hours, that’s price for you is $490.
Please note that you’ll never restore your data without payment.
Check your e-mail “Spam” folder if you don’t get answer more than 6 hours.
To get this software you need write on our e-mail:
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Reserve e-mail address to contact us:
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Your personal ID:
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There are two solutions of this problem. First is to use special Removal Tool. Removal Tools delete all instances of malware by few clicks and help user to save time. Or you can use Manual Removal Guide, but you should know that it might be very difficult to remove Promoz ransomware manually without specialist’s help.

Promoz Removal Guide

  1. Download Promoz Removal Tool.
  2. Remove Promoz from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. How to restore files
  4. How to protect PC from future infections.

How to remove Promoz ransomware automatically:

Download Norton Security Thor Home may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

Windows compatible

Manual Promoz Removal Guide

Here is step-by-step instructions to remove Promoz from Windows and Mac computers. Follow this steps carefully and remove files and folders belonging to Promoz. First of all, you need to run system in a Safe Mode. Then find and remove needed files and folders.

Uninstall Promoz from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

x12.exe
Promoz.dll
_readme.txt
readme.txt

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Promoz by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Promoz by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Promoz by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to Promoz by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple logo appears;
  4. Find programs or files potentially related to Promoz by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!

Download Stellar Data Recovery


Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

  1. Run the Recuva;
  2. Follow instructions and wait until scan process ends;
  3. Find needed files, mark them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes



Download Norton Security

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.

One thought on “How to remove Promoz Ransomware and decrypt .promoz files

  1. cuando tube el virus lo reinstale mi compu desde fabrica y guarde mis archivos y ahora no puedo abrirlo como aria para recuperarlo ayuda porfavor

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