How to remove Tencent QQ (Tencent PCMgr)

How to remove Tencent QQ (Tencent PCMgr)

What is Tencent QQ

Tencent QQ – is a sneaky and deceptive software, which is classified as potentially unwanted program. Developers of this software claim, that Tencent QQ provides good service – instant messaging. But there are some troubles, that application generates a lot of advertisements, which are displayed on the screen. Those advertisements redirect user to unwanted and not interesting websites, also those ads might annoy user over and over. Even Tencent QQ is popular messenger , we recommend to remove Tencent QQ from computer.

There are two solutions of this problem. One is to use special Removal Tool. Removal Tools delete all instances of malware by few clicks and help user to save time. Or you can use Manual Removal Guide. Manual Removal Guides help user to remove malware manually. This method needs time and knowledge at IT sphere.

Tencent QQ Removal Guide

  1. Download Tencent QQ Removal Tool.
  2. Remove Tencent QQ from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS.
  3. Remove Tencent QQ from browsers (Google Chrome, Mozilla Firefox, Internet Explorer, Safari).
  4. What should you do if Tencent QQ won’t uninstall.
  5. How to protect PC from future infections.

Tencent QQ Automated Removal Tools:

Download Norton Security

Use removal tool to uninstall Tencent QQ. Trial version of Malwarebytesdetects Tencent QQ adware and assists in its removal for FREE.

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Manual Tencent QQ Removal Guide

Below is step-by-step instructions to remove Tencent QQ from Windows and Mac computers. Follow this steps carefully and uninstall it from Control Panel, remove malicious browser extensions from browsers and remove files and folders belonging to Tencent QQ.

Uninstall Tencent QQ from Windows or Mac

Windows 7/Vista:

  1. Click Start;
  2. Click Control Panel;
  3. Click Uninstall a program (if computer’s settings are sorted by Category);
    Click Programs and Features (if computer’s settings are sorted by Icons);
  4. Find programs potentially related to Tencent QQ;
  5. Click Uninstall;
  6. Follow the instructions on the screen or wait until program will be uninstalled.
001-windows-7-start-menu
Click Start > Control Panel
002-windows-7-control-panel-category-view
In category view choose Uninstall a program
003-windows-7-control-panel-icons-view
In icons view Choose Programs and Features
004-windows-7-uninstall-program
Choose unwanted program and click Uninstall

Windows 8/8.1:

  1. Swipe in from the right edge of the screen, then tap Search (If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, then click Search.);
  2. Enter control panel in the search box, then tap or click Control Panel;
  3. Under View by: select Large Icons, then tap or click Programs and features;
  4. Find programs potentially related to Tencent QQ;
  5. Tap or click the program, then tap or click Uninstall;
  6. Follow the instructions on the screen or wait until program will be uninstalled.
001-windows-8-search-settings
In Windows 8 > Put cursor in the right-bottom corner and Search
002-windows-8-search-control-panel
Type “control” in search box and click Programs and Features
003-windows-8-start-menu
In Windows 8.1 right-click on the start button
004-windows-8-uninstall-program
Choose unwanted program in the list and click Uninstall

Windows 10:

  1. Tap or click Start and choose Settings;
  2. In opened menu choose System;
  3. Under System menu tap or click Apps & features tab;
  4. Find Tencent QQ and other suspicious programs that can be related to it;
  5. Tap or click on the program, then tap or click Uninstall;
  6. Confirm action by clicking Uninstall.
001-windows-10-start-settings
Click Start > Settings
002-windows-10-settings-system
In the menu choose System
003-windows-10-uninstall-application
Click Apps & features tab and locate and uninstall unwanted application

Windows XP:

  1. Click Start;
  2. Click Control Panel;
  3. Double-click Add or Remove Programs;
  4. Find programs potentially related to Tencent QQ and click on them;
  5. Click to Remove;
  6. Follow the instructions on the screen or wait until program will be uninstalled.
001-windows-xp-start-menu
Click Start > Control Panel
002-windows-xp-control-panel
Choose Add/Remove Programs
003-windows-xp-uninstall-program
Select unwanted program and click Remove

Mac OS:

  1. On the Finder menu click Go;
  2. On the right side choose Applications;
  3. Locate Tencent QQ;
  4. Move it to trash bin;
  5. Follow on-screen instructions;
001-mac-os-go-applications
Finder Menu > Go > Applications
002-mac-os-move-application-to-trash
Move unwanted application to Trash
003-mac-os-empty-trash
Empty Trash Bin

Remove Tencent QQ add-on from browsers

Tencent QQ can install add-ons or extensions in major browsers. With help of this add-ons it will display ads and pop-ups and redirect you to malicious sites. To perform full removal it is necessary to delete Tencent QQ and related add-on from all browsers.

Google Chrome:

  1. Open Google Chrome;
  2. Click on Options Icon or press Alt+E or Alt+F, then click Settings;
  3. Click Extensions;
  4. Find Tencent QQ or another extension, which is related to Tencent QQ;
  5. Click on bin icon to remove extension.

Internet Explorer:

  1. Open Internet Explorer;
  2. Press Alt+T, or click on gear icon in the right-top corner;
  3. Click Manage Add-ons;
  4. Select Toolbars and Extensions;
  5. Find Tencent QQ and click Disable;
  6. Click More information button;
  7. Click Remove.

Mozilla Firefox:

  1. Open Mozilla Firefox;
  2. a)Press Alt+T or Click Tools on the top of the browse, then click Add-ons;
    b)Type “about:addons” in address bar or pressing Shift+Ctrl+A;
  3. Click Extensions;
  4. Find Tencent QQ;
  5. Click Disable or Remove.

Safari:

  1. Start Safari browser;
  2. In the menu choose Safari > Preferences;
  3. Click Extensions tab;
  4. Find Tencent QQ;
  5. Click Uninstall button.

Tencent QQ won’t uninstall:

Sometimes, some malicious process or service won’t allow user to uninstall Tencent QQ or remove is files. In such case, you can boot Windows in Safe Mode or Safe Mode with networking go to Control Panel and try to uninstall Tencent QQ. Safe Mode does not allow malicious processes or services to start with Windows.

Learn how to boot in Safe Mode in different versions of Windows.

How to prevent malware infection?

adware bundle offer 1As many potentially unwanted programs, Tencent QQ uses “bundling” to get installed on personal computers. Let me explain how it works. Malware is bound to freeware, so it can be installed with this freeware. To avoid malware installation, we recommend you not to download suspicious software from unknown sources and try to use only trusted websites.

adware bundle offer 2

Be attentive while installing those programs. Also try to use custom/advanced setup options to disable malware installation. But better to download only licensed software from official websites. If you still want to download such installers, make sure to uncheck or decline all unwanted offers.

Learn how to prevent malware infection in Windows effectively.

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