How to remove CryLock Ransomware and decrypt your files

What is CryLock Ransomware

CryLock Ransomware is another cryptovirus extorting money from users. Like similar viruses, CryLock encrypts user files in various formats, such as office documents, archives, photos, video, audio, and more. It uses the AES encryption algorithm, so it is impossible to recover the files by yourself. Moreover, CryLock removes system restore points to eliminate the possibility of returning to an early date. After encryption, the virus changes the extension of the victim files to random symbols and creates a special pop-up window that acts as a note containing information about encryption and possible redemption. Here’s what it looks like:

Attackers are offering users a deal in which they can get a 50% discount if they pay within 3 days of encryption. In this case, after 5 days, the data will be completely deleted. Pretty scary. The notes do not contain information about the amount of the ransom, however, judging by the feedback from users, it can reach thousands of dollars. We do not recommend that you pay them, as this is a waste of money. Try to remove CryLock Ransomware and decrypt files using our recommendations below.

CryLock
ENCRYPTED 1110100100100010100110100011001010001100
What
happened?
All your documents, databases, backups, and other critical files were encrypted.
Our software used the AES cryptographic algorithm (you can find related information in Wikipedia).
It happened because of security problems on your server, and you cannot use any of these files anymore. The only way to recover your data is to buy a decryption key from us.
To do this, please send your unique ID to the contacts below.
E-mail:
jalicry@pm.me
Unique ID:
[62F3A02C-0EA3D231]
copy
copy
During a short period, you can buy a decryption key with a 50% discount
2 days 23:48:28
Right after payment, we will send you a specific decoding software that will decrypt all of your files. If you have not received the response within 24 hours, please contact us by e-mail crvhelp@dr.com.
All your files will be deleted permanently in:
Attention!
I Do not try to recover files yourself, this process can damage your data and recovery will become – impossible.
| Do not waste time trying to find the solution on the Internet. The longer you wait, the higher will become the decryption key price.
| Do not contact any intermediaries. They will buy the keyfrom us and sell itto you at a higher
• price.
The price depends on how soon you will contact us.
4 days 23:48:28
What guarantees do you have?
Before payment, we can decrypt three files for free. The total file size should be less than 5MB (before archiving), and the files should not contain any important information (databases, backups, large tables, etc.)

In most cases, CryLock, like similar crypto viruses, comes through unprotected network settings. In some cases this comes as an attachment in the spam ezine. This happens because users neglect the issue of computer security and do not use paid versions of anti-virus software. You need to use proven antiviruses and utilities that can protect your computer. If CryLock has already penetrated your PC and encrypted your files, then read our recommendations to get rid of this crypto virus and decrypt your files.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove CryLock ransomware manually without a specialist’s help.

If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

CryLock Removal Guide

Remember that you need to remove CryLock Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

1. Download CryLock Removal Tool.
2. Remove CryLock from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
3. Restore .CryLock files
4. How to protect PC from future infections.

How to remove CryLock ransomware automatically:

Download Removal Tool

Norton is a powerful antivirus that protects you against malware, spyware, ransomware and other types of Internet threats. Norton is available for Windows, macOS, iOS and Android devices. We recommend you to try it.

If you’re Mac user – use this.

Manual CryLock Removal Guide

Here are step-by-step instructions to remove CryLock from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to CryLock. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall CryLock from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

CryLock.dll
_readme.txt
readme.txt

Windows 7/Vista:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to CryLock by using Removal Tool;
5. Delete found files;

Windows 8/8.1:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to CryLock by using Removal Tool;
5. Delete found files;

Windows 10:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to CryLock by using Removal Tool;
5. Delete found files;

Windows XP:

1. Restart the computer;
2. Press Settings button;
3. Choose Safe Mode;
4. Find programs or files potentially related to CryLock by using Removal Tool;
5. Delete found files;

Mac OS:

1. Restart the computer;
2. Press and Hold Shift button, before system will be loaded;
3. Release Shift button, when Apple logo appears;
4. Find programs or files potentially related to CryLock by using Removal Tool;
5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

1. Download and install Stellar Data Recovery
2. Choose drives and folders with your data, then press Scan.
3. Select all the files in a folder, then click on Restore button.
4. Manage export location. That’s it!

Download Stellar Data Recovery

 

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

1. Run the Recuva;
2. Follow instructions and wait until scan process ends;
3. Find needed files, CryLock them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Download Removal Tool

SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.