What is Monkserenen ransomware
Monkserenen is a malicious application from the Globeimposter family. Ransomware is designed to illegally extort money by fraudulent means. This virus also penetrates the device and finds important files that are definitely needed for permanent use by victims. For example, photo, video, audio, working documents, archives. Encrypted files have the extension “.crypted_monkserenen @ tvstar_com” . Files with this extension are unusable. After users realize that something is wrong, Monkserenen creates a note from the developers that appears when opening folders with encrypted files. The note looks like this:
Attention! All your files are encrypted.
Your documents, photos, databases and other important files have been encrypted cryptographically strong, without the original key recovery is impossible! To decrypt your files you need to buy the special software – “MONKSERENEN DECRYPTOR” Using another tools could corrupt your files, in case of using third party software we dont give guarantees that full recovery is possible so use it on your own risk.
If you want to restore files, write us to the e-mail: monkserenen@tvstar.com In subject line write “encryption” and attach your personal ID in body of your message also attach to email 3 crypted files. (files have to be less than 10 MB)
It is in your interest to respond as soon as possible to ensure the recovery of your files, because we will not store your decryption keys on our server for a long time.Your personal ID
With the help of this note, scammers lure money from innocent victims. They provide an email address that you need to write to in order to find out how to decrypt. Developers offer to buy decryption tools for several hundred dollars. Don’t trust scammers. They won’t be able to help you. You can only get your files back by removing the virus. Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove Monkserenen ransomware manually without a specialist’s help.
If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software
Monkserenen Removal Guide
Remember that you need to remove Monkserenen Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:
- Download Monkserenen Removal Tool.
- Remove Monkserenen from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
- Restore Monkserenen files
- How to protect PC from future infections.
How to remove Monkserenen ransomware automatically:
Norton is a powerful antivirus that protects you against malware, spyware, ransomware and other types of Internet threats. Norton is available for Windows, macOS, iOS and Android devices. We recommend you to try it.
If you’re Mac user – use this.
Manual Monkserenen Removal Guide
Here are step-by-step instructions to remove Monkserenen from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to Monkserenen . First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.
Uninstall Monkserenen from Windows or Mac
Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:
Monkserenen.dll
_readme.txt
readme.txt
Windows 7/Vista:
- Restart the computer;
- Press Settings button;
- Choose Safe Mode;
- Find programs or files potentially related to Cum by using Removal Tool;
- Delete found files;
Windows 8/8.1:
- Restart the computer;
- Press Settings button;
- Choose Safe Mode;
- Find programs or files potentially related to Cum by using Removal Tool;
- Delete found files;
Windows 10:
- Restart the computer;
- Press Settings button;
- Choose Safe Mode;
- Find programs or files potentially related to Cum by using Removal Tool;
- Delete found files;
Windows XP:
- Restart the computer;
- Press Settings button;
- Choose Safe Mode;
- Find programs or files potentially related to Cum by using Removal Tool;
- Delete found files;
Mac OS:
- Restart the computer;
- Press and Hold Shift button, before system will be loaded;
- Release Shift button, when Apple logo appears;
- Find programs or files potentially related to Cum by using Removal Tool;
- Delete found files;
How to restore encrypted files
You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.
Restore data with Stellar Data Recovery
Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.
- Download and install Stellar Data Recovery
- Choose drives and folders with your data, then press Scan.
- Select all the files in a folder, then click on Restore button.
- Manage export location. That’s it!
Aiseesoft Data Recovery
Aiseesoft Data Recovery recovers deleted files (like photos, documents, emails, audio, video), and also recovers from a computer, hard drive, flash drive, memory card, digital cameras. Recover from accidental deletion, formatted partition, hard drive problem, RAW hard drive, computer crash
We hope this guide was helpful to you. Feel free to leave a comment and tell us what recovery software was (or wasn’t) effective in your case.
How to prevent ransomware infection?
It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.
Malwarebytes
SpyHunter is a reliable antimalware removal tool application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.