How to remove CTRM Ransomware and decrypt .ctrm files

What is CTRM Ransomware

CTRM ransomware is a cryptovirus from Matrix family that comes to the computer and encrypts user files of various formats (documents, office, audio, video, archives, multimedia, and so on). It is worth noting that CTRM encrypts files using an algorithm that makes files unusable. Also, this assigns the .CTRM extension to the files to be encrypted. In most cases, CTRM comes as an attachment to a spam mailing list or as a false update for software installed on your system. This happens for a simple reason – you do not care about the security of your computer. You need to use paid antiviruses that can protect your computer against such threats. Below we have indicated the possible options to remove CTRM and decrypt your files.

remove CTRM ransomware

Below we provide an image and the composition of the scam note CTRM_INFO.rtf, which specifies the conditions for the purchase and decryption of files:

decrypt .CTRM files

Our congratulations. You become a victim of ransomware attack.

First оf аll wе hаvе tо infоrm уоu thаt уоur dаtа is nоt соrruptеd аnd саn bе rеstоrеd quiсklу аnd sаfеlу. Dоn’t wоrrу аbоut it. оur sоftwаrе wоrks pеrfесtlу.

Аs уоu саn sее аll уоur filеs wеrе еnсrуptеd аnd rеnаmеd. уоur dаtа is еnсrуptеd with а strоng сrуptо аlgоrithm АЕS+RSА. Уоu саn rеаd аbоut thеsе аlgоrithms in Gооglе. Уоur uniquе dесrуptiоn kеу is sесurеlу stоrеd оn оur sеrvеr аnd nо wау tо rеstоrе уоur dаtа withоut оur hеlp.

Аlsо аll intеrеsting vаluаblе аnd соnfidеntiаl dаtа wаs uplоаdеd tо оur sеrvеrs.
If уоu will nоt stаrt diаlоg with us in 48 hоurs wе will stаrt publishing уоur соnfidеntiаl dаtа in thе Dаrknеt. Аftеr 96 hоurs stоlеn pаrtnеrs аnd сliеnts соntасts will bе usеd fоr nеw rаnsоmwаrе аttасks. Аlsо, If pоssiblе, wе will sеll уоur dаtаbаsеs tо intеrеstеd pаrtiеs.

Plеаsе nоtе thаt уоu аrе nоt а rаndоm tаrgеt. Wе knоw thаt уоu аrе аblе tо pау аnd wе will dо оur bеst tо соmplеtе this аttасk with pауing а rаnsоm pауmеnt frоm уоur pаrt. If уоu dоn’t gеt in tоuсh, wе will lаunсh а DDоs аttасk оn уоur sitе аnd IT infrаstruсturе.

If уоu rеаllу wаnt tо sоlvе this situаtiоn уоu hаvе tо writе tо оur 3 еmаil аdrеssеs:
Citrteam@yahoo.com
Citrteam@tutanota.com
Citrteam@gmail.com
In subjеct linе please writе уоur ID: –

Уоu саn аttасh up tо 3 smаll еnсrуptеd filеs fоr frее tеst dесrуptiоn. Wе will dесrуpt thеsе filеs fоr frее аnd sеnd thеm tо уоu. This will bе prооf fоr уоu thаt wе саn dесrуpt аll уоur dаtа. Plеаsе nоtе thаt filеs must nоt соntаin vаluаblе infоrmаtiоn.

Important!
* Wе аsking tо sеnd уоur mеssаgе tо аll оf оur 3 еmаil аdrеssеs bесаusе fоr vаriоus rеаsоns, уоur еmаil mау nоt bе dеlivеrеd.
* Оur mеssаgе mау bе rесоgnizеd аs spаm, sо bе surе tо сhесk thе spаm fоldеr.
* If wе dо nоt rеspоnd tо уоu within 24 hоurs, writе tо us frоm аnоthеr еmаil аddrеss. Usе Gmаil, уаhоо, Hоtmаil, оr аnу оthеr wеll-knоwn еmаil sеrviсе.

Important!
Plеаsе dоn’t wаstе thе timе, it will rеsult оnlу аdditinаl dаmаgе tо уоur соmpаnу!
Dоn’t trу tо fооl us, it will оnlу inсrеаsе thе priсе!
Wе аrе prоfеssiоnаls аnd just dоing оur jоb!
Wе аrе аlwауs оpеnеd fоr diаlоguе аnd rеаdу tо hеlp!

According to the latest data, it has spread around the world, although initially, CTRM is aimed at English-speaking users. Like many others, CTRM requires a ransom in the amount of several hundred dollars, in the equivalent of cryptocurrency, in particular, Bitcoin. This is done in order to avoid prosecution by law enforcement. Remove CTRM Ransomware using our guides.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove CTRM ransomware manually without a specialist’s help.

If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

CTRM Removal Guide

Warning alert
Remember that you need to remove CTRM Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

  1. Download CTRM Removal Tool.
  2. Remove CTRM from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. Restore .CTRM files
  4. How to protect PC from future infections.

How to remove CTRM ransomware automatically:

Get Malwarebytes

Malwarebytes antivirus may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

If you’re Mac user – use this.

Manual CTRM ransomware Removal Guide

Here are step-by-step instructions to remove CTRM from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to CTRM. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall CTRM from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

no information

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to CTRM by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to CTRM by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to CTRM by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to CTRM by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple CTRMo appears;
  4. Find programs or files potentially related to CTRM by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!
Download Stellar Data Recovery

 

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

  1. Run the Recuva;
  2. Follow instructions and wait until scan process ends;
  3. Find needed files, select them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Get Malwarebytes

Malwarebytes is a reliable antivirus application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.

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