How to remove FG69 Ransomware and decrypt .fg69 files

What is FG69 Ransomware

FG69 is a cryptovirus that penetrates the PC without the user’s knowledge, then encrypts user files of different formats (documents, office, audio, video, etc). This is an updated version of Matrix ransomware family (like JB88, NewRAR, S996, BG85, Core, and so on). As well as similar threats, FG69 is aimed at English-speaking users, however, more and more users from different corners of the earth are attacked by this crypto-virus. FG69 creates a text file (note) FG69_README.rtf containing detailed information about encryption and methods of redemption and decryption. Below we have placed the image of this note and its content:

remove FG69 ransomware

Below we have indicated a special note RETURN FILES.txt that is created by a virus to inform the user about possible methods of redemption:

decrypt .FG69 files

HOW TO RECOVER YOUR FILES INSTRUCTION
ATENTION!!!
We are realy sorry to inform you that ALL YOUR FILES WERE ENCRYPTED
by our automatic software. It became possible because of bad server security.
ATENTION!!!
Please don’t worry, we can help you to RESTORE your server to original
state and decrypt all your files quickly and safely!

INFORMATION!!!
Files are not broken!!!
Files were encrypted with AES-128+RSA-2048 crypto algorithms.
There is no way to decrypt your files without unique decryption key and special software. Your unique decryption key is securely stored on our server. For our safety, all information about your server and your decryption key will be automaticaly DELETED AFTER 7 DAYS! You will irrevocably lose all your data!
* Please note that all the attempts to recover your files by yourself or using third party tools will result only in irrevocable loss of your data!
* Please note that you can recover files only with your unique decryption key, which stored on our side. If you will use the help of third parties, you will only add a middleman.

HOW TO RECOVER FILES???
Please write us to the e-mail (write on English or use professional translator):
newrar@tuta.io
newrar@cock.lu
empty
You have to send your message on each of our 3 emails due to the fact that the message may not reach their intended recipient for a variety of reasons!

In subject line write your personal ID:
27684CB220F940E8
We recommed you to attach 3 encrypted files to your message. We will demonstrate that we can recover your files.
* Please note that files must not contain any valuable information and their total size must be less than 5Mb.

OUR ADVICE!!!
Please be sure that we will find common languge. We will restore all the data and give you recommedations how to configure the protection of your server.

We will definitely reach an agreement 😉 !!!

ALTERNATIVE COMMUNICATION

If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 24 hours please sеnd us Bitmеssаgеs frоm а wеb brоwsеr thrоugh thе wеbpаgе hxxps://bitmsg.me. Bеlоw is а tutоriаl оn hоw tо sеnd bitmеssаgе viа wеb brоwsеr:
1. Оpеn in yоur brоwsеr thе link hxxps://bitmsg.me/users/sign_up аnd mаkе thе rеgistrаtiоn bу еntеring nаmе еmаil аnd pаsswоrd.
2. Уоu must cоnfirm thе rеgistrаtiоn, rеturn tо уоur еmаil аnd fоllоw thе instructiоns thаt wеrе sеnt tо уоu.
3. Rеturn tо sitе аnd сlick “Lоgin” lаbеl оr usе link hxxps://bitmsg.me/users/sign_in, еntеr уоur еmаil аnd pаsswоrd аnd click thе “Sign in” buttоn.
4. Сlick thе “Сrеаtе Rаndоm аddrеss” buttоn.
5. Сlick thе “Nеw mаssаgе” buttоn.
6. Sеnding mеssаgе:
Tо: Еntеr аddrеss: BM-2cXRWRW5Jv5hxbhgu2HJSJrtPf92iKshhm
Subjесt: Еntеr уоur ID: –
Mеssаgе: Dеscribе whаt уоu think nеcеssаrу.
Сlick thе “Sеnd mеssаgе” buttоn.
E5i5RMGB

The note, of course, is not very informative, moreover, it contains only a contact, by which users need to contact the fraudsters, and then pay the ransom (can reach several hundred dollars). According to our data, this amount should be paid in bitcoins. Thus, fraudsters are trying to avoid prosecution, because the crypto-transactions cannot be traced. Do not pay fraudsters. It is better to check the possible ways to remove FG69 Ransomware by Matrix and recover .fg69 files.

Well, there are 2 options for solving this problem. The first is to use an automatic removal utility that will remove the threat and all instances related to it. Moreover, it will save you time. Or you can use the Manual Removal Guide, but you should know that it might be very difficult to remove FG69 ransomware manually without a specialist’s help.

If for any reason you need to recover deleted or lost files, then check out our article Top 5 Deleted File Recovery Software

FG69 Removal Guide

Warning alert
Remember that you need to remove FG69 Ransomware first and foremost to prevent further encryption of your files before the state of your data becomes totally useless. And only after that, you can start recovering your files. Removal must be performed according to the following steps:

  1. Download FG69 Removal Tool.
  2. Remove FG69 from Windows (7, 8, 8.1, Vista, XP, 10) or Mac OS (Run system in Safe Mode).
  3. Restore .FG69 files
  4. How to protect PC from future infections.

How to remove FG69 ransomware automatically:

Get Malwarebytes

Malwarebytes antivirus may help you to get rid of this virus and clean up your system. In case you need a proper and reliable antivirus, we recommend you to try it.

If you’re Mac user – use this.

Manual FG69 ransomware Removal Guide

Here are step-by-step instructions to remove FG69 from Windows and Mac computers. Follow these steps carefully and remove files and folders belonging to FG69. First of all, you need to run the system in a Safe Mode. Then find and remove needed files and folders.

Uninstall FG69 from Windows or Mac

Here you may find the list of confirmed related to the ransomware files and registry keys. You should delete them in order to remove virus, however it would be easier to do it with our automatic removal tool. The list:

no information

Windows 7/Vista:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to FG69 by using Removal Tool;
  5. Delete found files;

Windows 8/8.1:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to FG69 by using Removal Tool;
  5. Delete found files;

Windows 10:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to FG69 by using Removal Tool;
  5. Delete found files;

Windows XP:

  1. Restart the computer;
  2. Press Settings button;
  3. Choose Safe Mode;
  4. Find programs or files potentially related to FG69 by using Removal Tool;
  5. Delete found files;

Mac OS:

  1. Restart the computer;
  2. Press and Hold Shift button, before system will be loaded;
  3. Release Shift button, when Apple FG69o appears;
  4. Find programs or files potentially related to FG69 by using Removal Tool;
  5. Delete found files;

How to restore encrypted files

You can try to restore your files with special tools. You may find more detailed info on data recovery software in this article – recovery software. These programs may help you to restore files that were infected and encrypted by ransomware.

Restore data with Stellar Data Recovery

Stellar Data Recovery is able to find and restore different types of encrypted files, including removed emails.

  1. Download and install Stellar Data Recovery
  2. Choose drives and folders with your data, then press Scan.
  3. Select all the files in a folder, then click on Restore button.
  4. Manage export location. That’s it!
Download Stellar Data Recovery

 

Restore encrypted files using Recuva

There is an alternative program, that may help you to recover files – Recuva.

  1. Run the Recuva;
  2. Follow instructions and wait until scan process ends;
  3. Find needed files, select them and Press Recover button;

How to prevent ransomware infection?

It is always rewarding to prevent ransomware infection because of the consequences it may bring. There are a lot of difficulties in resolving issues with encoders viruses, that’s why it is very vital to keep a proper and reliable anti-ransomware software on your computer. In case you don’t have any, here you may find some of the best offers in order to protect your PC from disastrous viruses.

Malwarebytes

Get Malwarebytes

Malwarebytes is a reliable antivirus application, that is able to protect your PC and prevent the infection from the start. The program is designed to be user-friendly and multi-functional.

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